REFUND &
RETURN
POLICY

01 — Overview

POLICY OVERVIEW

At Raresbreedtriggers.com, we are an authorized retailer of genuine Rare Breed Triggers products, and we take the quality of every order seriously. Every FRT-15, FRT-15L3, FRT-15C3, FRT-MR3, and other trigger that ships from our warehouse has passed the manufacturer’s function check and is packaged in original condition.

We understand that circumstances change and issues arise. This page explains everything you need to know about our return process, refund timelines, warranty claims, and how to get help quickly. If you have questions not answered here, the fastest route is our contact page.

02 — Return Eligibility

RETURN ELIGIBILITY

To be eligible for a return, your Rare Breed Triggers product must meet all of the following conditions:

• Unopened and unused — The product must be in its original factory packaging, sealed and uninstalled
• Photographic proof required — You must provide a clear photo of the unopened product prior to authorization
• Return Merchandise Authorization (RMA) obtained — All returns require prior approval via our support team before shipping anything back
• Initiated within the eligible window — Contact us within 30 days of your delivery date to initiate a return
• Original purchase from raresbreedtriggers.com — We can only process returns for purchases made directly through our store

03 — How to Return

THE RETURN PROCESS

Returning a Rare Breed Triggers product is straightforward when you follow these steps in order. Do not ship any product back without first receiving an RMA number — unauthorized returns will not be accepted.

Once we receive and inspect the returned item, we will process your refund or exchange within the timeline outlined below. Track your return shipment — we are not responsible for items lost in transit without tracking confirmation.

04 — Refund Processing

REFUND PROCESSING

Once your returned Rare Breed Triggers product has been received and inspected, we will notify you by email regarding the approval or rejection of your refund.

• Approved refunds are issued to the original payment method only — no cash, store credit substitutions, or third-party transfers
• Processing time: Approved refunds are typically processed within 5–10 business days of receiving the returned item
• Original shipping costs are non-refundable in all cases
• Return shipping costs are the customer’s responsibility and will not be reimbursed unless the return is due to our error (wrong item shipped, manufacturing defect)
• Partial refunds may be issued at our discretion in cases where the product shows signs of handling inconsistent with the stated “unopened” condition

If your refund does not appear within 10 business days of approval notification, first check with your bank or card issuer — processing delays on their end can add 2–5 additional business days. If you still have concerns, contact our support team with your RMA number and we’ll investigate promptly.

05 — Warranty Claims

WARRANTY CLAIMS

All Rare Breed Triggers products sold through raresbreedtriggers.com are covered by a limited manufacturer’s warranty against defects in materials and workmanship. This is in addition to, not a replacement for, your statutory consumer rights.

What is covered:

• Manufacturing defects in the trigger housing, internal components, springs, and hardware
• Functional failures that occur under normal, intended use with a compatible firearm setup
• Documented material defects that are present at the time of purchase

What is NOT covered:

• Damage from misuse, abuse, negligence, or accidental damage
• Damage resulting from improper installation — including installation without a full-auto BCG or incompatible buffer
• Modification of any internal or external components
• Normal wear and tear from extended use
• Damage caused by use of incorrect ammunition or incompatible components
• Any product that has been disassembled beyond normal installation procedure

To initiate a warranty claim, contact our support team with your order number, a description of the issue, and supporting photos or video if possible. We will coordinate the review and resolution process with you directly.

06 — Damaged or Wrong Item

WRONG ITEM OR DAMAGED SHIPMENT

If your Rare Breed Triggers order arrives damaged in transit, or if you received the wrong product, we will resolve the issue at no cost to you — including covering return shipping in these specific circumstances.

To report a damaged or incorrect shipment:

• Document the damage or incorrect item with clear photographs before opening the packaging further
• Contact our support team within 48 hours of delivery with your order number and photos
• Do not install or attempt to use a damaged product — this may void your claim
• We will arrange a prepaid return label and ship the correct replacement at no additional charge

07 — Non-Returnable Items

NON-RETURNABLE ITEMS

The following items and circumstances are categorically excluded from our return and refund policy:

• Installed or used triggers — any FRT-15, FRT-15C3, FRT-MR3, or other unit that has been removed from original packaging and installed
• Items returned without an RMA number — unauthorized returns will be refused at our receiving facility
• Items returned more than 30 days after delivery — outside the eligible return window
• Items damaged through misuse or improper installation — this includes damage from incorrect BCG or buffer selection
• Clearance or final-sale items — if specifically designated as non-returnable at time of purchase
• Orders placed to restricted states that were shipped in error — see Restricted State Orders section below

If you’re unsure whether your situation qualifies, reach out to support before attempting to return. We’d rather talk through your issue than have a package arrive that we can’t process.

08 — Restricted State Orders

RESTRICTED STATE ORDERS

Rare Breed Triggers FRT products are restricted in certain states due to applicable state laws. Raresbreedtriggers.com does not ship forced reset triggers to the following locations:

• California (CA) · Connecticut (CT) · Delaware (DE) · Hawaii (HI)
• Illinois (IL) · Massachusetts (MA) · Maryland (MD) · New Jersey (NJ)
• New York (NY) · Oregon (OR) · Rhode Island (RI) · Washington (WA)
• Washington D.C.

Orders placed with a shipping address in any of these restricted locations will be canceled and fully refunded — including original shipping costs — as soon as the restricted destination is identified. No exceptions are made for law enforcement officers or FFL holders in restricted states.

This list may change as state laws evolve. Always verify current laws in your jurisdiction before ordering. For questions about your state’s current status, contact our team or consult ATF.gov.

09 — Contact Support

CONTACT SUPPORT

Our customer support team is your first point of contact for all return requests, warranty claims, order issues, and product questions. We are real people who know Rare Breed Triggers products inside and out — we’re here to help you get the right outcome.

• Returns & Refunds: Submit via contact page with your order number and photos
• Warranty Claims: Contact support with order number, issue description, and supporting media
• Damaged / Wrong Item: Contact within 48 hours of delivery with photos
• General Product Questions: Visit our contact page — we also recommend reviewing the full product listings for specifications
• Scam / Counterfeit Site Report: File with IC3.gov and notify our team